Privacy Policy
Last updated: 26/4/2025
This Privacy Policy governs the manner in which André Penafiel collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.penafiel.co.uk website (“Site”). This privacy policy applies to the Site and all products and services offered by André Penafiel.
1. Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, book a session, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
2. Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.
3. How we use collected information
André Penafiel may collect and use Users’ personal information for the following purposes:
3.1. To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
3.2 To improve our Site
We may use feedback you provide to improve our products and services.
3.3. To process payments
We may use the information Users provide about themselves when contracting our services only to provide these services. We do not share this information with outside parties except to the extent necessary to provide the services.
3.4. To send emails
We may use the email address to respond to Users’ inquiries, questions, and/or other requests.
4. How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.
5. Sharing personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
6. Amendments
André Penafiel has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
6.1 Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
6.2. Your rights
If you are a European or UK resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European or UK resident we note that we are processing your information in order to fulfil contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may in select cases be transferred outside of the UK, including to Canada and the United States.
7. Acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
8. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.